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Financial Aid Counselor

Posted:  May 11, 2015 

The Financial Aid Counselor is responsible for assisting in the overall operations of the Financial Aid Office.  The Counselor is responsible for processing student financial aid applications, answering concerns of parents and students, and performing other duties in support of the operation of Financial Aid function for the University.  This position reports to the Director of Financial Aid.


Provide direct, quick, accurate, and convenient service to parents and students through addressing a range of student financial aid needs which require immediate attention. This includes, but is not limited to, the following functions on an as needed basis:

  • Assist students in making application for financial aid;
  • Assess students’ financial aid status;
  • Work cooperatively with other offices on campus particularly Admissions and the Athletic Department;
  • Participate in University activities, e.g., Experience UC Day, Maroon & Gold Day, and other financial aid events;
  • Process alternative loans using ELM;
  • Process state scholarship and grant awards, including verifying program eligibility rosters;
  • Assist in monitoring College Work Study, Nursing Loans, Perkins Loans as well as maintaining open and accurate line of communication with ECSI and NSLDS;
  • Assist in the monitoring of satisfactory academic progress for financial aid recipients;
  • Assist in the annual University audit as needed;
  • Assist students in accessing data in the Colleague System;  and
  • Perform related duties as necessary and as assigned.


Skills/Abilities and Knowledge 

  • Ability to maintain confidentiality of information;
  • Ability to prioritize and organize effectively;
  • Ability to communicate effectively with the various customer bases, e.g., students, staff, faculty, and external contacts;
  • Ability to utilize a personal computer and familiarity with Microsoft Office Suite applications;
  • Ability to work independently with little supervision;
  • Results-oriented interpersonal and organizational skills;
  • Knowledge of general office procedures;
  • Ability to handle multiple projects simultaneously;
  • Flexible, resourceful, willing to learn\cross-train; and
  • Must be a team player.

Education (level and type) 

  • Bachelor Degree Required 

Related Work Experience                             

  • 2 years direct Financial Aid experience or 4 or more years Accounting or other relevant experience 

Resumes will be accepted until the position is filled.  

To apply for position, send cover letter and resume to:

Nina Morton, Director of Financial Aid
2300 MacCorkle Ave, SE
Charleston, WV  24304 or Fax 304-357-4769

The University of Charleston is an Equal Opportunity Employer.